The battle between Twitter and Facebook has made both products worse and caused weird restrictions to users on both sides, such as the walls both companies have installed between Twitter and Instagram. Twitter is now ultra-paranoid, defensive, aggressive, and full of annoying ads. Facebook’s core product is a mess as it continually tries (and fails) to capture the usage and style of Twitter, while annoying people more and more to keep its ads effective.
Interesting. Starts with commentary on Amazon Prime and points out a trend of favoring lock-in to making products better.